We're here to help!

If you're unfamiliar with co-ownership, you may have a lot of questions. From finding the right property to planning your first stay, you'll find the answers here.

About the Flyway model

Do I really have ownership in the home?

Can I finance my purchase?

What services does Flyway provide after the sale is closed?

Does my share increase in value?

What if I want to sell my share?

Is Flyway a timeshare?

Home Management & Operations

Who furnishes and equips the home?

What is the role and responsibilities of my assigned Flyway Concierge representative?

How can I contact my Flyway Concierge representative?

Home Expenses and Maintenance costs

How are home expenses allocated?

How do monthly operating costs work?

How do I ensure fairness and transparency in monthly costs?

What is the Reserve Fund, and how is it used?

Would I have to pay damages or maintenance costs resulting from the actions of another owner?

What are Property Management costs?

What is the Flyway Platform Fee?

Legal & Policies

What Flyway policies must owners adhere to?

Does this work like a regular real estate transaction?

Can owners rent out their time on Airbnb or similar sites?

What if one of my co-owners misses a payment or gets behind on their bills?

What if another owner damages the home?

Can I keep personal items at home?

Can I bring pets to the home?

The Buying Process

What are the steps if I am interested to become a Flyway co-owner?

I’ve decided I want to buy a share in a Flyway home. What’s next?

Payment Plan

Can I buy a share in a Flyway Home without paying 100% in cash?

What happens at the end of the payment plan?

Will paying the full share price in cash give me a lower share price?

How do I get approved to opt-in Flyway’s integrated payment plan?

What happens if another owner stops paying in their Payment Plan?

How do payments work?

Can I repay my payment plan earlier?

How can I calculate various scenarios of ownership & down payment?

Understanding Stays

How do I book a stay in my Flyway?

How are stays tracked and how far ahead in the future can I book?

What types of stays I can book?

How long can stays be?

How many booked stays can I have at any given time?

Can I book back-to-back stays?

Can I carry over my annual allowance to the following year?

What if I need to cancel a stay that I've booked?

Other Scheduling Inquiries

Is there any High Season period?

What if multiple owners submit a short-notice stay request at the same time? Who will be given the house?

Are all stay requests accepted? How am I notified of the status of my request?

What is time of arrival and departure for owners?

Limited Company (LTD) Structure & Funds

Where do reserve funds go and how are funds used?

Can Flyway borrow against the property's LTD?

What kind of Limited Company does Flyway create?

Is Flyway the same as a "Tenancy in Common"?

Can owners use an LTD/LLC trust to purchase their Flyway?

Can owners decide to run the LTD without Flyway?

How can owners use the reserve funds?

Flyway’s Role & Fees

Can Flyway raise monthly operating expenses?

Does your LTD asset management fee go up each year?

Can Flyway make changes to the owner operating agreement?

What if another owner defaults? How does Flyway protect me as an owner?

Does Flyway pay the legal fees if the LTD is sued?

Can Flyway stop me from selling?

What is considered a "Routine Matter" that Flyway can resolve without ownership voting

Who is responsible if something breaks?

How do taxes work?

How is the deed recorded?

What if an owner doesn't pay monthly expenses?

Home Digital Key

What is the Digital Key?

How does my Digital Key work?

How can i access my Digital Key?

Is it safe to use a Digital Key to access my Flyway Home?

What if I have problems accessing my home with the Digital Key?

Can I let my guest in remotely?